Shipping policy

Shipping Policy

1. Order Processing Time
All our products are made to order, and we work with a trusted partner to ensure high-quality production and delivery. Once your order is placed:

  • Production typically takes 2–7 business days for apparel and 2–5 business days for non-apparel items.
  • Shipping begins after production is complete.

Please note that processing times may vary slightly during peak seasons or holidays.

2. Estimated Shipping Times
Once your order is shipped, delivery times depend on your location:

  • United States: 3–7 business days
  • Canada: 5–10 business days
  • Europe: 5–10 business days
  • Australia/New Zealand: 7–14 business days
  • Rest of the World: 10–20 business days

Please note that these are estimates and may vary due to factors like customs clearance or carrier delays.

3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. You will see the total shipping cost before completing your purchase.

4. Order Tracking
Once your order is shipped, you will receive an email with tracking information so you can monitor your delivery. If you don’t receive tracking details, please check your spam/junk folder or contact us at [insert email address].

5. Multiple Shipments
If your order contains multiple items, they may ship separately. Each shipment will have its own tracking information.

6. Shipping Restrictions
We currently do not ship to certain countries due to restrictions. If we cannot ship to your location, you will be notified at checkout.

7. Lost or Delayed Packages
While we do our best to ensure timely delivery, delays can occasionally occur due to factors beyond our control (e.g., customs, weather, carrier issues). If your package is significantly delayed, please contact us, and we will assist in resolving the issue.

8. Return to Sender
If a package is returned due to an incorrect address, unclaimed delivery, or other issues, you will be responsible for any additional shipping fees to resend the package.

9. Questions?
If you have any questions about our shipping policy or your order, please contact us at info@xrpthings.com. We’re here to help!